REVITALIZE YOUR BUSINESS, MIND & SOUL at VSIPP 2010.
New Orleans – Feb 2-5, 2010
The Roosevelt — Waldorf Astoria Collection
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2009 VSIPP Conference

Every year, VSIPP delivers a conference of practical information designed to help veterinary specialists maximize their practices. From marketing information to how to compensate employees, from how to hire an associate to legal issues that affect your practice, VSIPP is your best resource for knowledge in our field. That's why each year, VSIPP has one of the highest repeat attendee levels in our industry.

These are just some of the reasons our 2009 attendees
are already planning on attending VSIPP 2010.

“Best wishes for a wonderful year and I can't wait til VSIPP 2010”
— Kristen Hoffman
Hospital Administrator
Veterinary Imaging Centers, LP

“Congratulations on your best meeting yet. I hope it went successfully for your company. Thank you for including me as a speaker. I hope my presentation was of value to the attendees. I am already looking forward to the next year.”
— Lloyd S. Meisels, DVM
Hospital Director
Coral Springs Animal Hospital

“Thank you again for allowing me to participate and attend another great meeting in Scottsdale. I think it ran smoothly and hope the attendees were happy with the "ambiance" and program. It was great working with the other members of the "speaker selection committee" and thank you for that opportunity too, since it allowed me to stay for the entire meeting and enjoy it from beginning to end.”
— Charlotte Lacroix DVM, JD
Veterinary Business Advisors, Inc.

“I want to compliment you and the whole VSIPP Team - this was a WOW! meeting thanks to your superb efforts and talents. It was a privilege and honor to be on the program committee and to speak at this year's VSIPP. I enjoyed working with all of you very much!”
— Karyn Gavzer, MBA, CVPM
KG Marketing & Training, Inc.

“it [VSIPP] was really pulled off flawlessly. Congratulations!”
— Christine Stafford

“You guys pulled off a great conference!! I heard a lot of positive feedback this year (I think more than ever before) and minimal griping - that's a huge accomplishment!”
— Jim Clark, DVM, MBA

A copy of the 2009 agenda, shown below, is for your review.
PRE-CONFERENCE
Wednesday, January 28, 2009
7 am - 7 pm Registration/Hospitality Desk Open
9 am - 5 pm

Pre-Conference Specialty Tracks***
  Emergency & Critical Care Tracks— Sponsored by Pfizer
9:10 am - 10 am Getting Clients to Say "Yes" to Recommended Services — Lowell Ackerman DVM, DACVD, MBA, MPA
10:10 - 11 am Proven Marketing Strategies to Build Emergency Practices — Robin Brogdon, MA
11:10 am - Noon Practical Tools to Optimize Operational Performance in Emergency Practice — Jim Clark DVM, MBA
1:10 - 2 pm Designing Veterinary Emergency Compensation Packages that Promote Collaboration — Alexia Maclae DVM, CBI
2:10 - 3 pm Know Your Numbers: Key Performance Indicators in Emergency Practice — Expert Panel: Jim Clark DVM, MBA, Dick Goebel DVM, Alexia Maclae DVM, CBI,Lloyd Meisels
3:10 - 4 pm Smoothing the Interface Between the ER Team and the Daytime Team — Elisa Mazzaferro, DVM,MS, Phd, DACVECC
4:10 - 5 pm Primal Leadership in the ER: Learning to Lead with Emotional Intelligence — Shawn McVey, MA, MSW
  Solo/Small Practice Track
9:10 - 10 am How to Hire, Fire and Develop Staff When You're Too Small for a Practice Administrator — Karyn Gavzer, MBA, CVPM
10:10 - 11 am The Carrot Principle: Rewarding Employees with Praise and Recognition — Brie Messier, MA
11:10 am - Noon Legal Compliance is the Best Insurance (personnel files, grievances process, benefits administration, terminations, alternative work week scheduling) — Charlotte Lacroix, DVM, JD, & Katherine Dobbs, RVT, CVPM, PHR
1:10 - 2 pm The Marketing Must Haves and Must Do's on a Limited Budget — Robin Brogdon, MA
2:10 - 3 pm Using Financial and Key Performance Indicator Data to Make Sound Business Decisions — Karen Felsted, DVM, MS, CPA, CVPM
3:10 - 4 pm How to Evaluate and Select New Technology For My Practice That Will Pay For Itself — Panel Discussion: Christine Stafford, Anthony DeCarlo, Dave Zavgno
4:10 - 5 pm When to Spend Money and Where to Get It — Annemarie Murphy
3 - 6 pm Expo Set-Up
7 - 8:30 pm Welcome Reception

 
CONFERENCE
Thursday, January 29, 2009
7 am -1 pm Registration/Hospitality Desk Open
8 - 9:15 am

Expo Open
8 - 9:15 am Welcome Breakfast — Sponsored by CareCredit
9:15 - 10 am Key Note Speaker: David C. Beyer, MD, FACR, FASTRO — "Lessons from the Human Side of Medicine: Building Multiple Practices
10:15 - 11:15 am Concurrent Specialty Issues
A-1 Creating the Future: Trends to Know and Use Now — Karyn Gavzer, MBA, CVPM
A-2 Life Stages of Specialty Practices: Entrance, Growth, Attracting the Best and the Brightest, Exit Strategies — Anthony DeCarlo, CEO/VMD
A-3 The Large Financial Impact of Small Operational Changes in Your Practice — Karen Felsted, DVM, MS, CPA,CVPM
A-4 Maximizing Practice Value: A Practice Appraiser's View of Specialty Medicine — Dick Goebel, DVM
10:15 - 11:15 am Open Discussion
Unique Compensation Models for Specialists — Jim Clark,DVM, MBA, Alexia Maclae, DVM, CBI, Shawn McVey, MA, MSW, Mona Bishlawi, MBA
11:15 - 11:30 am
 Break — Sponsored by PetRays Veterinary Telemedicine Consultants
11:30 - 12:30 pm
 Concurrent Specialty Issues
B-1 What's New in Benchmarking: The VetPartners and NCVEI Project — Amanda Donnelly, DVM, MBA
B-2 Update on Corporate Activities Related to Emergency & Specialty Practice — Brian Cassell, DVM
B-3 Smoothing the Interface Between the ER and the Daytime Team — Elisa Mazzaferro, DVM, MS Phd, DACVECC
B-4 The Evolving Specialty Hospital — Wayne Usiak, AIA, NCARB
11:30 - 12:30 pm Open Discussion
Strategies for Dealing with a Soft Economy — Dick Goebel, DVM, Karyn Gavzer, MBA, CVPM, Lorraine List, CPA, CVA, Karen Felstead DVM, MS, CPA, CVPM
12:45 - 3:45 pm Lunch for Workshop Attendees*
1:45 - 3:45pm Workshop*
Building a Winning Team: Coaching, Hiring, Training for Success
1:45 - 3:45pm Workshop*
How Much Money Should I Be Making
6 - 7 pm Cocktail Party
7 - 9 pm Award Dinner — Sponsored by Hill’s
 
Friday, January 30th, 2009
7 am - 2:30 pm Registration/Hospitality Desk Open
8 - 9 am Breakfast — Sponsored by Nestle-Purina
8 - 9 am
 Expo Open, Sponsor Recognition
9 - 10 am Morning Speaker: Shawn McVey — "Redefining Success: Lessons for Leadership Beyond the Managed Practice"
10:15 - 11:15 am
 Concurrent Specialty Issues
C-1 How To Build Referrals by Improving the Specialists rDVM Relationship — Amanda Donnelly, DVM, MBA
C-2 Stress Management: Your Health and the Health of Your Practice Depends On It — Kathleen Ayl, Psy.D.
C-3 The Large Financial Impact of Small Operational Changes in Your Practice — Karen Felsted, DVM, MS, CPA, CVPM
10:15 - 11:15 am Open Discussion
How To Find and Work Well With a Hospital Administrator — Robin Brogdon, MA, Katie Newbold, CVPM, LVT, Jim Clark, DVM, MBA, Elisa Mazzaferro, MS, DVM, PhD,DACVECC & Brie Messier, MA
11:15 - 11:30 am Break — Sponsored by PetRays Veterinary Telemedicine Consultants
11:30 - 12:30 pm Concurrent Specialty Issues
D-1 Update on Corporate Activities Related to Emergency & Specialty Practices — Brian Cassell, DVM
D-2 Understanding Biology Driven Human Emotions in Practice — Kathleen Ayl, Psy.D
D-3 Feline Growth Opportunities — Steve Fox, DVM
12:45 - 1:30 pm Lunch — Sponsored by the Apothecary Shop
12:45 - 1:30 pm Expo Open
1:30 - 2:15 pm Keynote Speaker: Dave O’Brien, VP — "The Millennial Generation: Your New Worker, Your New Challenge"
2:30 - 4:30 pm
 Workshop — Sponsored by BDA
Building a State of the Art Specialty Facility that is Professional, Profitable AND Affordable
 
Saturday, January 31st, 2009
7 am - 1 pm Registration/Hospitality Desk Open
8 - 9 am Expo Open
8 - 9 am Breakfast
9 - 9:45 am Keynote Speaker: Dorothy Leeds — "The Secret Power of Questions"
10 - 11 am Expo tear down
10 - 11 am Concurrent Specialty Issues

E-1 Tracking Profit Centers By Specialties — Lorraine List, CPA, CVA

E-2 Identifying Strategic Design Decisions for Specialty Practices — Mark Hafen
E-3 Referral Accreditation: What We Have Learned So Far — Laurie Miller, RVT, CVT, AAHA Practice Consultant
E-4 What's New in Benchmarking: The VetPartners and NCVEI Project — Amanda Donnelly, DVM, MBA
11 - 11:15 am Break — Sponsored by PetRays Veterinary Telemedicine Consultants
11:15 am - 12:15 pm Concurrent Specialty Issues
F-1 Feline Growth Opportunities — Steve Fox, DVM

F-2 Creating the Future: Trends to Know and Use Now — Karyn Gavzer, MBA, CVPM
F-3 Internal Marketing: Low Risk, High Return — Robin. Brogdon, MA
12:30 - 3:30pm Lunch for Workshop Attendees*
1:30 - 3:30pm Workshop*
Power, Money and Risk: Don't Let Your Practice's Structure Restrict Your Growth
  Workshop*
Smart Questions: Learn The Power of Smart Questions To Build Relationships and Gain Cooperation and Control
3:45 - 5:45pm Workshops**
Creating and Sustaining a Private Practice Residency Program
  Workshop**
Powering The Possibilities: Using the Personality Index
7 - 10 pm Themed Event — Sponsored by Novartis
 
Sunday, February 1, 2009
  Departure
* Workshop is an additional $50.
Lunch is served. Space is limited
** Worshop is an additional $30.
Space is limited.
*** Pre-Conference
Specialty Tracks are $220.
GPS Productions, LLC | 609 E Oregon Ave, Suite 100 | Phoenix AZ 85012 | Phone: 602-265-7778 | Fax: 602-265-7771