Feedback from the Ninth Annual VSIPP Conference indicates that we had another successful event. We had affirmative feedback in nearly every aspect of the conference. We heard from so many people that the conference was one of the best they had ever attended. It is because of the feedback from our attendees, speakers, sponsors and exhibitors that we are able to provide these excellent programs and continue offering high standards of service and educational content.
I personally review every evaluation that is submitted and note improvements that need to be made. The following is a summary of the 2014 evaluations.
Personal Goals Met? Yes :: 95% No :: 2.5% Somewhat :: 2.5%
Suggestions for next year's conference:
Comments on Speakers
Someone on generational expectations/differences
More speakers from different industries
Roz was awesome Mimi was the best.
Some speakers were not engaging at all or topics were too basic
Would really love to hear Shawn again.
I really appreciated Shawn’s topics & would love more from him.
Economics in the U.S. the education bubble?
McVey – a more detailed presentation of his keynote
Comments on Seminars/Breakout Sessions:
More Q & A sessions. Roundtables. Open Discussions
More roundtables. Strategic planning (Hospital admin/CEO)
HR Missteps seems to a session people wanted more than two sessions
Very specific to a specialty and emergency practice
All speaking to current issues in the specialty industry. Spearheading initiatives (SOAP) that are relevant, valuable & overdue!
Geared to small animal hospitals
I felt it was appropriate/informative. I gained knowledge & good ideas which can be brought back to my practice.
No conference does it better
All relevant – esp. appreciate the “where are we going” in vet. med. topics.
Really helpful with the part of medicine we aren’t trained for
Business structuring, client outreach
Very specific financial/HR info addressing referral needs
Sessions were not specific to specialty medicine
Make notes available electronically
Helped to formulate plan to develop referral practice.
It would kind of help to differentiate talks between starting a specialty hospital and expanding a specialty hospital, rather than hospital size.
Great for administrators
Most very relevant
Great conference again. Perfect mix of CE, networking and entertainment. Best CE for owners/managers there is.
This is the only conference I attend where there are others who do what I do.
Great HR info. Marketing too general. Would like more specifics so we can actually implement.
Really focused on business/management in veterinary practice
Overall great conference and heard only one or two people comment a speaker was poor.
Roundtables – long period of time for each topic (“Note taker/table moderator)
A little too much general practice data and discussion
What did you learn that you will put to use once you return to the office?
Better handle business metrics
HR issues/detailed job descriptions importance of running practice by the numbers
Net promoter score
Training suggestion, KPI & reporting to add to current policy
How to develop 501 (c) 3
Use financial reports differently
New techniques for social media promo & management
Keep pushing the client exp. is as imp. as the med
Better practice reporting – checks & balances
Behavioral interviewing, sharing financial info with staff & how to look at itv
Interviewing, employee performances, start up value, client/owner expectations, management skills
HR practical approaches to recruiting, hiring, firing
Personal mission statement, update strategic plan w/CEO/staff
Marketing/outreach initiatives/several ideas related to fees, marketing management
Core values, organization
Hiring practices, staff structuring
Calculating fees (this was a good talk), NPS
Tons! Re-evaluate and implement systems; revamp reviews and performance evals; strategic planning session was great
Activities (Comments & Suggestions)
Love the way it is currently
You always do great @ planning
Food truck thing was cool more group option would be nice
Perhaps more free time options rather than one event/night. Example, more opportunities to explore the area
Time between lectures longer
Great conference. Best I have attended in 30 years.
Crowded at times – no wi-fi, poor phone reception
Veggie options at meals
Getting better and better each year
Develop relationship with other large animal specialists
Onsite VSIPP staff and hotel very accommodating
Thank you! Another wonderful, motivating, fun educational conference with impeccable service & logistics
Time allocated for each session was perfect
Digital version of notes
I have not attended since 2005/2006. My practice growth is such that attending now I feel like I am back at square one. Need to re-evaluate mission & values relative to a decade of change! Thank you for inspiring me again!
Too many entry-level classes
Advanced marketing ideas
Budgets; more networking/roundtables
Would really like to see more group/panel discussions
Many of the talks are at too low a level for many of us
Do you plan to attend the conference next year? Yes :: 80.5% No :: 8% Maybe :: 11.5%
As many of you know, we have entertained the idea of changing the time period of the meeting. Well, off of the evaluations we have made the decision to continue to hold the conference in the first quarter of the year. We're currently looking at Southern California, New Orleans or Florida to host the meeting. Thanks for your input.