| Wednesday,
January 30, 2008 |
| 7:00 am-6:00
pm |
Registration/Hospitality
Desk Open |
| 9:00 am-4:00
pm |
Emergency
and Critical Care Track ($225 full day educational
track) -
Sponsored by Pfizer |
|
|
| 9:00-10:00
am |
When Worlds
Collide - Strategies for Shared Specialty
ER Facilities |
|
S. McVey
|
| 10:00-11:00
am |
Working with
Grieving Clients and Veterinary Compassion
Fatigue |
|
G. Ogilvie
|
| 11:00-Noon |
Public Relations
for ER Hospitals |
|
L. Dean
|
| Noon-1:00
pm |
Lunch |
|
|
| 1:00-2:00
pm |
Emergency Medicine:
Make the Leap from After Hours to 24-hour
Care |
|
S. McVey
|
| 2:00-3:00
pm |
Developing
In-House ER Training Programs for Emergency
Practices |
|
S. Martin
|
| 3:00-4:00
pm |
ER Financial
Tools: Pricing, Staffing Analysis, Budgeting
and Key Performance Indicators |
|
B. Cassell
|
| |
| 9:00-4:00 pm |
Small
Practice Track ($225 full day educational
track) |
|
|
| 9:00-10:00
am |
Wearing all
Hats – How to be the Owner-Specialist-Boss-Manager
and Not Go Insane |
|
L. Dunn/B. Huss
|
| 10:00-11:00
am |
Differentiating
Yourself from Larger Group practices |
|
R. Brogdon
|
| 11:00-Noon |
Managing Fast
Growth & the Risk of a Runaway Practice
|
|
K. Gavzer
|
| Noon-1:00
pm |
Lunch |
|
|
| 1:00-2:00
pm |
Unique Staffing
Issues of Smaller Vet Specialty Practices |
|
L. Dunn
|
| 2:00-3:00
pm |
Today’s
Specialty Facility - Merging Technology with
Hospitality |
|
W. Usaiak
|
| 3:00-4:00
pm |
Controlling
your Expenses without Being Cheap |
|
L. List
|
| 6:30-8:00 pm |
Welcome Reception |
|
|
| |
| Thursday,
January 31, 2008 |
| 7:00 am–1:00 pm |
Registration/Hospitality
Desk Open |
|
|
| 8:00-9:15 am |
Exhibits and Welcome Breakfast |
|
|
| 9:15-10:00
am |
Keynote
Speaker - Sponsored by Pfizer
|
|
G.
Ogilvie
|
10:15-11:15
am
|
Specialty
Issues: |
| • Teamwork
– Why it Works and When it Doesn’t
|
|
K. Gavzer
|
| • Building
an Effective Management Team |
|
H. Rubin
|
|
• Financial Basics – Anatomy
of the Balance Sheet and Income Statement
|
|
K. Felstead
|
| Open
Discussions: |
| • Tips
for Time Management |
|
L. Dunn
|
|
• Benefits and Gain Sharing
|
|
L. Dean/B. Huss
|
| 11:15-11:30 am |
Break –
Sponsored by IDEXX |
|
|
11:30-12:30
pm
|
Specialty
Issues: |
• Building
& Developing Management Structure to
Facilitate and Sustain Growth |
|
B. Cassell/S. Martin
|
| • Issues
and Trends for Specialty Practices –
A 35,000 Foot View |
|
J. Albers
|
| • How To
Manage Multiple Site Hospitals – How
to be in Three Places at Once |
|
L. Dean/S. McVey
|
|
• Design Trends/Tricks in Specialty
Facilities
|
|
M. Hafen
|
| 12:45-1:15pm |
Workshop Lunch** |
|
|
1:30-4:00
pm
|
Workshop:
($50 includes lunch) |
| Two-for-One
– Setting up Specialty Practices &
Which Business Structures Work and Pitfalls
to Avoid |
|
C. LaCroix/L. List
|
| 1:30-4:00
pm |
Workshop:
($50 includes lunch) |
| Effectively
Market your Specialty Practice – Your
Bottom Line is Counting on It! |
|
R. Brogdon
|
| |
Gala
Event |
|
|
| 6:00- 7:00 pm |
Cocktail Party |
|
All
|
| 7:00 – 9:00pm |
Award dinner – Sponsored
by Hills |
|
All
|
| |
| Friday,
February 1, 2008 |
| 7:30 am -
2:30 pm |
Registration/Hospitality
Desk Open |
|
|
| 8:00-8:45
am |
Exhibits and Breakfast
– Sponsored by CareCredit |
|
|
9:15-10:00
am
|
Keynote
Speaker
|
|
H. Rubin
|
10:15-11:15
am
|
Specialty
Issues: |
• Advanced
Management Q & A Panel Specialist Compensation
|
|
P. Barrett
|
| B Specialist
Compensation |
|
Core Mgmt.
|
|
• Building & Developing Management
Structure to Facilitate and Sustain Growth
|
|
B. Cassell/S. Martin
|
| Open
Discussions: |
| • Exit
Strategies and Deal Structures |
|
K. Felstead
|
| • Performance
vs Production Based Salary |
|
S. McVey
|
| 11:15-11:30 am |
Break |
|
|
11:30-12:30
pm
|
Specialty
Issues: |
• Phases
of Business Growth
|
|
B. Cassell
|
| • Financial
Basics – Anatomy of the Balance Sheet
and Income Statement |
|
K. Felstead
|
| • Issues
and Trends for Specialty Practice – A
35,000 Foot View |
|
J. Albers
|
| • Inventory
Management: Tips, Tools, What’s Available,
What’s in Store |
|
B. Cordes
|
| 12:45-1:15pm |
Workshop Lunch** |
|
|
1:30- 4 pm
|
Workshop:
($50 includes lunch) |
| HR - Hiring
Techniques, Constructive Feedback, Performance
Reviews, Sanctions and Rewards |
|
K. Gavzer
|
| 1:30- 4 pm |
Workshop:
($50 includes lunch) |
| Putting the
CE in Practice - Planning and Executing a
Great CE Meeting |
|
J. Stewart
|
| |
| Saturday,
February 2, 2008 |
| 8:00-9:15 am |
Exhibits and Breakfast
· Sponsored by Brightheart |
|
|
9:30-10:30
am
|
Specialty
Issues: |
| • Using
Finance and Key Performance Indicator Data
to Make Sound Business Decisions |
|
K. Felstead
|
| • Design
Trends/Tricks in Specialty Facilities |
|
M. Hafen
|
| • Economic
Issues |
|
H. Ruben
|
| Open
Discussions: |
| • How To
Recruit Specialists |
|
S. McVey
|
• CEO,
Hospital Administrator, Hospital Manager –
What’s the Difference? |
|
B. Cassell
|
| 10:30-10:45 am |
Break ·
Sponsored by IDEXX |
|
|
| 10:45-11:45
am |
Specialty
Issues: |
• Hiring
& Firing 101: Courageous Conversations
|
|
F. WIlliams
|
| • Inventory
Management: Tips, Tools, What’s Available
Now, What’s in Store |
|
B. Cordes
|
| • Advanced
Management |
|
Panel
|
| Open
Discussions: |
| • Performance
vs. Production based Salary |
|
McVey/Barrett
|
| • Staff
Compensation – Establish and Maintain
Fair Wages and Benefits |
|
B. Messier
|
| Noon-1:00 pm |
Lunch –
Sponsored by Néstle Purina |
|
|
1:00 - 1:45
pm
|
Keynote Speaker
|
|
S. McVey
|
| 2:00 - 4:30
pm |
Workshop:
|
| Architecture
Workshop – Sponsored
by BDA |
|
|
| 2:30-4:30 pm |
Conference Wrap
Up |
|
|
| 7:00- 10:00 pm |
Reception Party
– Sponsored by Novartis |
|
|
| |
| Sunday,
February 3, 2008 |
| |
Departure |
|
|
